Privacy Policy
This Privacy Policy describes how ManmaCoCo (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website www.owlharmony.com and purchase our products.
1. Information We Collect
We may collect the following types of personal information when you interact with our site:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via third-party providers)
- Order history and customer service communication
- IP address, browser information, and cookies for site analytics
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide order confirmations and shipping updates
- Respond to your inquiries and support requests
- Improve our website experience and product offerings
- Send occasional marketing emails (with opt-out option)
3. Data Sharing
We do not sell or rent your personal data. We may share information with trusted third parties for payment processing, order fulfillment, and website hosting — only to the extent necessary for operations.
4. Your Rights
You have the right to:
- Request access to your personal data
- Update or correct your information
- Opt out of marketing communications
- Request deletion of your account and data
5. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
6. Security
We take reasonable precautions to protect your personal information using SSL encryption, secure servers, and third-party compliant services.
7. Cookies
We use cookies to enhance user experience, analyze traffic, and personalize content. You may disable cookies via your browser settings.
8. Contact Us
If you have questions about this Privacy Policy, please contact:
Email: cs@manmacoco.com
Phone: 1-800-829-4933
Brand: ManmaCoCo
Parent Company: AWESOME FACTORY LLP
Registered Number: OC450446
Head Office: Kosmo Tay Ho, Xuan La, Tay Ho, Ha Noi
Office in US: 3938 Canton Jade Way, Arlington, TX 76005, USA
Office in UK: 7 Coronation Road, Dephna House, Launchese, London, United Kingdom, NW10 7PQ
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in practices. Last updated: May 2025.